Betjil Privacy Policy

Your personal data belongs to you. This policy explains exactly what Betjil collects, why we collect it, how it's stored, and what rights you have over your own information.

Last Updated: January 2025

How Betjil Protects Your Privacy

Privacy isn't a checkbox for Betjil — it's built into how the platform works. Here's what that looks like in practice for every Bangladesh player.

End-to-End Encryption

All data transmitted between your device and Betjil is encrypted using industry-standard TLS protocols. Your login credentials, payment details, and personal information are never sent in plain text.

No Data Selling

Betjil does not sell, rent, or trade your personal data to third-party marketers. Your information is used only to operate your account and improve your experience on the platform.

Secure Data Storage

Personal data stored by Betjil is held on secured servers with access controls and regular security audits. Only authorised personnel can access player data, and only when operationally necessary.

You Control Your Data

Betjil gives you the right to access, correct, or request deletion of your personal data at any time. Contact support and we'll handle your request promptly and without unnecessary friction.

Minimal Data Collection

Betjil only collects the data that's actually needed to run your account and comply with legal requirements. We don't collect data for the sake of it — every data point has a clear purpose.

Marketing Opt-Out

If you've opted in to marketing communications from Betjil, you can opt out at any time. Every marketing message includes an unsubscribe option, and your preference is updated immediately.

01

Overview

This Privacy Policy explains how Betjil collects, uses, stores, and protects the personal information of players who use the Betjil platform at betjil.club. It applies to all users, including registered account holders and visitors who browse the site without registering.

Betjil is committed to handling your personal data responsibly. We understand that privacy matters — especially when it comes to financial transactions and account security. This policy is written in plain language so every Bangladesh player can understand exactly what happens with their data when they use Betjil.

By using Betjil, you confirm that you have read and understood this Privacy Policy. If you do not agree with how Betjil handles personal data, please do not use the platform.

02

What We Collect

Betjil collects personal data in several ways — directly from you when you register or transact, and automatically when you use the platform. Below is a breakdown of the categories of data we collect.

Data Category Examples How Collected
Identity Data Full name, date of birth, national ID Registration form, KYC verification
Contact Data Phone number, email address Registration form, account settings
Financial Data bKash/Nagad/Rocket account number, transaction history Deposit and withdrawal processes
Technical Data IP address, device type, browser, OS Automatically via platform access
Usage Data Pages visited, bets placed, session duration Automatically via platform activity
Communications Data Support chat logs, email correspondence When you contact Betjil support

Betjil does not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless specifically required by law.

03

How We Use Your Data

Every piece of data Betjil collects has a specific purpose. We do not use your data in ways that go beyond what is described in this policy. The main purposes for which Betjil uses your personal data are:

  • Account Management: To create, maintain, and secure your Betjil account, including verifying your identity and age.
  • Transaction Processing: To process deposits, withdrawals, and bet settlements accurately and securely in BDT.
  • Customer Support: To respond to your queries, resolve disputes, and provide assistance when you contact the Betjil support team.
  • Fraud Prevention: To detect and prevent fraudulent activity, money laundering, and abuse of the Betjil platform.
  • Legal Compliance: To meet obligations under applicable laws and regulations, including identity verification and record-keeping requirements.
  • Platform Improvement: To analyse usage patterns and improve the Betjil platform, fix bugs, and develop new features.
  • Marketing Communications: To send you relevant promotions and offers from Betjil — only if you have opted in to receive them.
  • Responsible Gaming: To monitor betting behaviour and apply responsible gaming tools where necessary to protect players.

Marketing: Betjil will never send you unsolicited marketing messages. You can opt out of all marketing communications at any time through your account settings or by contacting support.

05

Data Sharing

Betjil does not sell your personal data. We share data only in the limited circumstances described below, and only with parties who are required to handle it securely and in accordance with applicable privacy standards.

  • Payment Providers: bKash, Nagad, Rocket, and other payment processors receive the financial data necessary to complete your transactions.
  • Identity Verification Services: Third-party KYC providers may receive identity documents to verify your age and identity as required.
  • Technology Partners: Hosting, analytics, and platform infrastructure providers may process technical and usage data to keep Betjil running.
  • Legal Authorities: Betjil may disclose data to law enforcement or regulatory bodies when required by law or in response to a valid legal request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity, subject to the same privacy protections.

All third parties who receive data from Betjil are contractually required to protect that data and use it only for the specified purpose. Betjil does not permit third parties to use your data for their own marketing purposes.

06

Cookies

Betjil uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device when you visit betjil.club.

  • Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect your account.
  • Analytics Cookies: Help Betjil understand how players use the platform so we can improve it. These cookies collect anonymised usage data.
  • Preference Cookies: Remember your settings and preferences, such as language and display options, so you don't have to set them every visit.
  • Marketing Cookies: Used only if you have consented to receive personalised promotions. These help Betjil show you relevant offers.

You can manage or disable cookies through your browser settings at any time. Note that disabling essential cookies may affect the functionality of the Betjil platform.

07

Data Retention

Betjil retains your personal data only for as long as it is necessary for the purposes described in this policy, or as required by law. The general retention periods Betjil applies are:

  • Account Data: Retained for the duration of your account and for a period after closure as required by applicable regulations.
  • Transaction Records: Financial transaction data is retained for a minimum of five years to comply with anti-money laundering and record-keeping obligations.
  • Identity Verification Documents: Retained for the period required by law following account closure.
  • Support Communications: Retained for up to three years to assist with dispute resolution and quality assurance.
  • Marketing Preferences: Retained until you withdraw consent or close your account.

After Retention Period: When data is no longer needed, Betjil securely deletes or anonymises it so it can no longer be linked back to you.

08

Your Rights

As a Betjil player, you have the following rights over your personal data. To exercise any of these rights, contact Betjil support at [email protected].

Right to Access

Request a copy of the personal data Betjil holds about you at any time.

Right to Rectification

Ask Betjil to correct any inaccurate or incomplete personal data we hold.

Right to Erasure

Request deletion of your personal data where there is no legal reason to retain it.

Right to Restrict Processing

Ask Betjil to limit how your data is used in certain circumstances.

Right to Portability

Receive your personal data in a structured, machine-readable format.

Right to Object

Object to Betjil processing your data for marketing or legitimate interest purposes.

Betjil will respond to all data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing a request.

09

Security

Betjil takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, or misuse.

  • All data in transit is encrypted using TLS (Transport Layer Security).
  • Stored data is protected with encryption and access controls.
  • Betjil systems are monitored continuously for suspicious activity and potential breaches.
  • Access to personal data within Betjil is restricted to authorised staff on a need-to-know basis.
  • Regular security assessments and audits are conducted to identify and address vulnerabilities.

While Betjil takes every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.

Security Tip: If you ever suspect your Betjil account has been accessed without your permission, contact support immediately and change your password right away.

10

Minors

Betjil does not knowingly collect personal data from anyone under the age of 18. The platform is strictly for adults only. If Betjil discovers that a minor has registered an account or provided personal data, that account will be closed immediately and all associated data deleted.

If you are a parent or guardian and believe your child has provided personal data to Betjil, please contact us at [email protected] and we will take immediate action to remove the data and close the account.

11

Policy Changes

Betjil may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.

For significant changes, Betjil may notify registered players via email or an in-platform notification. We encourage you to review this policy periodically so you stay informed about how your data is being handled. Continued use of Betjil after a policy update constitutes your acceptance of the revised terms.

12

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how Betjil handles your personal data, please get in touch with the Betjil support team. We're available around the clock to help.

For data rights requests — such as accessing, correcting, or deleting your personal data — please email us with the subject line "Data Rights Request" and include your registered phone number so we can verify your identity and process your request efficiently.

Play with Confidence on Betjil

Your data is safe, your account is secure, and your privacy is respected. Join thousands of Bangladesh players who trust Betjil every day. Register in minutes and deposit instantly with bKash or Nagad.